FEATURE REQUESTS
Track and prioritize feature requests — automatically
Feature requests don't arrive in a tidy list. They show up mid-ticket, buried in a review, mentioned on a call, scribbled in a survey. Sentivy captures them all automatically, groups the duplicates, and ranks them by how many customers — and which customers — are actually asking.
No credit card required
THE PROBLEM
Feature requests are everywhere and nowhere
Without a system, demand is impossible to see clearly:
- –Requests hide in the noise. They're embedded in tickets, calls, and reviews, not a clean backlog.
- –Duplicates inflate or hide demand. The same ask phrased five ways looks like five different things.
- –Volume is invisible. You can't tell a one-off wish from a widespread need.
- –Who's asking matters. A request from three churning enterprise accounts isn't the same as ten free users.
HOW SENTIVY HELPS
Capture, dedupe, and rank — automatically
Sentivy turns scattered asks into a prioritized, evidence-backed view:
- Auto-captured from everywhere. AI pulls requests out of every channel you've connected.
- Grouped and quantified. Duplicates merge so you see true demand, ranked by volume.
- Segment-weighted. Know whether your best customers are the ones asking.
- Always cited. Open any request to read the exact feedback behind it.
ASK ANYTHING
Questions you can ask on day one
Type these in plain English and get a cited answer in seconds:
- What are the top feature requests this quarter?
- Which requests come from our enterprise customers?
- How many customers asked for this integration?
- What requests are growing fastest?
HOW IT WORKS
From scattered feedback to a cited answer
Connect your sources
Zendesk, Freshdesk, G2, Trustpilot, the App Store, Google Play, Typeform, Delighted, and Gong — or upload a CSV. About five minutes.
Ask in plain English
Type the question you actually care about. No dashboards to build, no query language, no analyst in the loop.
Get a cited answer and act
Every answer links back to the original ticket, review, or call with a confidence score, so you can verify and share it in one click.
WHY SENTIVY
Why teams choose Sentivy
- Cited to the source. Every answer links to the original feedback, with a confidence score. No hallucinated statistics.
- Free to start. Begin on the free tier with no credit card. See a real answer before you commit.
- Live in ~5 minutes. Connect a source and get insights the same day — no implementation project.
- Every channel, one place. Tickets, reviews, surveys, NPS, and sales calls, normalized and deduplicated.
- Private by design. SOC 2 data centers, encryption everywhere, read-only integrations, and we never train AI on your data.
FAQ
Frequently asked questions
How do I track feature requests from customer feedback?
Connect your channels to Sentivy and it automatically extracts feature requests from tickets, reviews, surveys, and calls, then groups and ranks them with cited evidence.
Can Sentivy tell me how many customers asked for a feature?
Yes. It quantifies demand by merging duplicate requests and counting how often, and from which segments, each appears.
Does it replace a feedback board?
It complements collection tools by surfacing requests already hidden in your existing feedback, not just the ones customers proactively submit.
Is there a free plan?
Yes, you can start free with no credit card.
Ready to hear what your customers are saying?
See your own data answer its first question — free to start, no credit card, live in about five minutes.
Get started free