REVIEW ANALYSIS
Analyze customer reviews at scale, across every site
Your reviews on G2, Trustpilot, the App Store, and Google Play are the most honest focus group you'll ever get — and reading them one star rating at a time is the slowest. Sentivy pulls every review into one place and tells you what customers love, what they don't, and what's changing.
No credit card required
THE PROBLEM
Reviews are gold, but scattered and endless
The insight is real; the manual process is the problem:
- –Spread across sites. G2, Trustpilot, App Store, and Google Play each tell part of the story.
- –Too many to read. Skimming the latest 40 isn't analysis — it's sampling bias.
- –Version and device noise. App reviews mix bugs, pricing gripes, and feature requests together.
- –Hard to track over time. Did the last release actually move how customers feel?
HOW SENTIVY HELPS
Every review, analyzed and cited
Connect your review sources and ask away:
- All review sites in one view. Native G2, Trustpilot, Apple App Store, and Google Play integrations.
- Themes, sentiment, and trends. See what's praised and what's panned, ranked and tracked over time.
- Mine the verbatims. Pull the exact quotes for marketing, product, or your next release notes.
- Cited and shareable. Every insight links to the original review and exports in one click.
ASK ANYTHING
Questions you can ask on day one
Type these in plain English and get a cited answer in seconds:
- What do our App Store reviews complain about most?
- What do customers love about us on G2?
- Did review sentiment improve after the last release?
- Which feature requests show up across all review sites?
HOW IT WORKS
From scattered feedback to a cited answer
Connect your sources
Zendesk, Freshdesk, G2, Trustpilot, the App Store, Google Play, Typeform, Delighted, and Gong — or upload a CSV. About five minutes.
Ask in plain English
Type the question you actually care about. No dashboards to build, no query language, no analyst in the loop.
Get a cited answer and act
Every answer links back to the original ticket, review, or call with a confidence score, so you can verify and share it in one click.
WHY SENTIVY
Why teams choose Sentivy
- Cited to the source. Every answer links to the original feedback, with a confidence score. No hallucinated statistics.
- Free to start. Begin on the free tier with no credit card. See a real answer before you commit.
- Live in ~5 minutes. Connect a source and get insights the same day — no implementation project.
- Every channel, one place. Tickets, reviews, surveys, NPS, and sales calls, normalized and deduplicated.
- Private by design. SOC 2 data centers, encryption everywhere, read-only integrations, and we never train AI on your data.
FAQ
Frequently asked questions
How do I analyze customer reviews at scale?
Connect your review sources to Sentivy — G2, Trustpilot, the App Store, and Google Play — and ask. AI surfaces themes, sentiment, and trends with citations back to each review.
Can Sentivy analyze App Store and Google Play reviews?
Yes, both are native integrations, including device and version context for app reviews.
Can I use review insights for marketing?
Yes. Pull verbatim customer language for messaging, testimonials, and positioning in one click.
Is it free to try?
Yes, Sentivy starts free with no credit card.
Ready to hear what your customers are saying?
See your own data answer its first question — free to start, no credit card, live in about five minutes.
Get started free