UNIFIED FEEDBACK
Centralize all your customer feedback in one place
Your customer's voice is scattered across your helpdesk, review sites, app stores, surveys, and sales calls — which means the loudest channel quietly decides your roadmap. Sentivy pulls every channel into one place, normalized and deduplicated, so you finally see the whole picture instead of the loudest slice.
No credit card required
THE PROBLEM
Feedback silos cost you the full picture
When feedback lives in separate tools, no one owns the truth:
- –Five tools, five truths. Support, reviews, surveys, and calls each tell a partial story.
- –The loudest channel wins. Whichever source someone happens to read sets the agenda.
- –Duplicate signal, double-counted. The same issue in three tools looks like three problems.
- –No one can answer simply. 'What do customers think about X?' requires five logins and a spreadsheet.
HOW SENTIVY HELPS
One picture of your customer
Sentivy unifies every source into a single, queryable view:
- Connect everything. Zendesk, Freshdesk, G2, Trustpilot, App Store, Google Play, Typeform, Delighted, and Gong, plus CSV, API, and webhooks.
- Normalized and deduplicated. One issue is one issue, no matter how many channels raised it.
- Ask across all of it. One question, one cited answer, spanning every source.
- Built to grow. More connectors — Intercom, HubSpot, Salesforce, Slack — on the way.
ASK ANYTHING
Questions you can ask on day one
Type these in plain English and get a cited answer in seconds:
- What are the top themes across all our feedback channels?
- Where is a given issue showing up, and how often?
- What do customers say in tickets that they don't in surveys?
- What's the single biggest opportunity across everything?
HOW IT WORKS
From scattered feedback to a cited answer
Connect your sources
Zendesk, Freshdesk, G2, Trustpilot, the App Store, Google Play, Typeform, Delighted, and Gong — or upload a CSV. About five minutes.
Ask in plain English
Type the question you actually care about. No dashboards to build, no query language, no analyst in the loop.
Get a cited answer and act
Every answer links back to the original ticket, review, or call with a confidence score, so you can verify and share it in one click.
WHY SENTIVY
Why teams choose Sentivy
- Cited to the source. Every answer links to the original feedback, with a confidence score. No hallucinated statistics.
- Free to start. Begin on the free tier with no credit card. See a real answer before you commit.
- Live in ~5 minutes. Connect a source and get insights the same day — no implementation project.
- Every channel, one place. Tickets, reviews, surveys, NPS, and sales calls, normalized and deduplicated.
- Private by design. SOC 2 data centers, encryption everywhere, read-only integrations, and we never train AI on your data.
FAQ
Frequently asked questions
How do I centralize customer feedback from different tools?
Connect your sources to Sentivy and it ingests, normalizes, and deduplicates feedback from every channel into one place you can query in plain English.
Which sources can Sentivy bring together?
Support tickets, reviews, surveys, NPS, and sales calls, via native integrations plus CSV, JSON, REST API, and webhooks.
Does it remove duplicate feedback?
Yes. The same issue raised across multiple channels is unified, so you see true volume.
Is there a free plan?
Yes, you can start free with no credit card.
Ready to hear what your customers are saying?
See your own data answer its first question — free to start, no credit card, live in about five minutes.
Get started free