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Put CRM context behind every piece of feedback
Feedback means more when you know who said it. Sentivy's HubSpot integration brings contacts, deals, and pipeline context into your customer intelligence, so insights map to revenue.
WHAT SYNCS
HubSpot data Sentivy analyzes
Contacts
Names, emails, and properties to identify who's behind feedback
Deals & pipeline
Deal stage and value, so feedback can be weighted by revenue
Company records
Roll feedback up to the account level
Connect HubSpot from your Sentivy dashboard in a couple of clicks. Sentivy requests read access to the CRM objects it needs — nothing more.
USE CASES
What teams do with the HubSpot integration
Weight feedback by revenue
A complaint from a six-figure account isn't the same as a free-trial gripe — see the difference.
Spot at-risk pipeline
Negative feedback from accounts with open renewals gets surfaced first.
Close the loop in CRM
Know which accounts asked for the feature you just shipped.
Want the bigger picture? Read our guide to measuring VoC program ROI.
FAQ
HubSpot integration FAQ
What access does Sentivy need?
Read access to contacts, companies, and deals. Sentivy never writes to your CRM.
Does this sync feedback from HubSpot?
HubSpot provides the customer context; your feedback flows in from channels like Zendesk, Trustpilot, surveys, and reviews. Together they make insights account-aware.
How fresh is CRM data?
CRM context refreshes on a regular schedule so segments and deal stages stay current.
Which HubSpot tiers work?
Any HubSpot tier with API access to CRM objects — including the free CRM.
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Connect HubSpot in minutes
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